This review is long overdue since I don't usually write them, but I would be remiss not to formally thank the entire team at Cool Creek. I've been a patient for years now, and I can confirm they are truly a friendly, compassionate, and highly skilled dental practice as advertised.The building in which the office is located is very nice, so much so that I joke this is where I imagine celebrities would get their teeth cleaned if they lived here. Parking—probably my only nitpick—is admittedly sparse; the lot is on a steep incline, and the spaces are NARROW. However, there's another big lot in front of the complex next door with flatter, wider spaces if that's an issue for you. The office itself is clean, modern, and well-decorated.Everyone from the support staff to the hygienists to Drs. Kristoff and Mistry themselves is caring, knowledgeable, and professional. They remember you by name, and they go out of their way to ask about the quality of your visit—something that always surprises me considering I'm sure they have more important things to do than chitchat with me as I'm leaving.The actual dental care is top-notch. Everyone takes the time to make sure you're relaxed, address any questions/concerns you might have, and explain what they're doing in detail. I'd feel very comfortable recommending Cool Creek to anyone who has a fear of dentists or prior negative experiences with other dentists; they will make every effort to keep your visit as painless and pleasant as possible. When it comes to more involved procedures, they'll ensure you have the facts you need to make an informed decision without pressuring you into treatment.Lastly, I want to note that scheduling and billing have both always been smooth. It's easy to schedule and reschedule appointments, although this can't be done online (okay, I guess that's my other nitpick). I've typically been able to get in fairly quickly when having an unexpected dental problem. Both Dr. Kristoff and Dr. Mistry have emergency lines, and they've always been highly responsive when I need something urgently.Overall, I can't say anything further about Cool Creek other than recommending you visit and see the practice for yourself. I recently had to get a second opinion from another practice due to some inexplicable dental pain none of my doctors can figure out. While the staff there were also very nice and professional, the office wasn't as upscale, and the dentist didn't have the same bedside manner I'm used to at Cool Creek. It just served to reaffirm how truly wonderful Drs. Kristoff/Mistry and their staff are.Thank you, team, for all the care you've provided me. Looking forward to many more years!